Every piece of your information at Vitaka is protected to the highest standard. What we collect, why we collect it, and how it is used — all of it is clearly explained here.
Six core principles Vitaka follows to protect your data
Vitaka only collects information that is genuinely necessary to operate our services. We do not request data beyond what is needed.
All stored data is protected with AES-256 encryption. TLS/SSL protocols are used during transmission.
Your personal data is never sold or rented. It is not shared with anyone except where required by law.
You can view, correct, or request deletion of your stored data at any time.
You can manage your cookie and tracking preferences directly. Non-essential tracking can be turned off entirely.
You can unsubscribe from promotional emails or notifications at any time.
Vitaka ("we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains how Vitaka collects, stores, uses, and protects your personal information.
By using the Vitaka website (vitaka.vu) or mobile app, creating an account, or using any of our services, you are considered to have agreed to this Privacy Policy. This Policy is part of our Terms & Conditions Should be read together with.
Our core commitments: Vitaka will never sell your personal data to third parties. Your information is used solely to improve our services and meet legal obligations.
Vitaka may collect the following types of information:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Email Address | Account Creation & Communication | Yes |
| National ID | KYC Verification | Yes (on withdrawal) |
| Payment Information | Transaction Processing | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
Vitaka collects your information through several methods:
Vitaka uses the information collected for the following purposes:
Vitaka never uses your data to push you toward excessive play. Our data analysis also supports responsible gaming practices.
Vitaka uses industry-standard technology to keep your data secure:
Please note that no data transmission over the internet is completely secure. We take every precaution we can, but we cannot guarantee absolute security. If you notice anything suspicious, contact our support team immediately.
Vitaka uses cookies and similar technologies. Cookies are small data files stored in your browser.
These are essential for login sessions, security, and core platform functionality. Disabling them may cause the service to not work properly.
Used for platform usage analytics to help us improve our services. You can opt out of this at any time.
Used to remember your language, theme, and other preferences. If disabled, you will need to re-configure your preferences each time you visit.
You can delete or block cookies at any time through your browser settings. You can also manage your cookie preferences directly from the Vitaka cookie management panel.
As a Vitaka user, you have the following rights:
You can view the information we hold about you.
You may request correction of any inaccurate information.
You may request deletion of your data under specific conditions.
You may object to the processing of your data for specific purposes.
You can receive your data in a machine-readable format.
You may request that processing be temporarily suspended under certain circumstances.
To exercise any of these rights, send a written request to Vitaka Support. Requests are typically responded to within 30 days.
Vitaka's services are intended for users aged 18 and above only. We do not knowingly collect data from minors.
If we become aware that a minor has submitted their information, that data will be deleted immediately and the account will be closed. If a child or teenager has accidentally created an account, a parent or guardian may notify our support team.
Vitaka is an international platform. Your data may be stored on servers located in different countries. All such transfers are carried out with appropriate safeguards in place.
For international data transfers, Vitaka follows the EU-US Data Privacy Framework and equivalent international standards.
How long Vitaka retains data depends on the type of information and applicable legal requirements:
Once the retention period expires, data is securely deleted or anonymized.
For any privacy-related questions, requests, or complaints:
Vitaka Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response time: 30 business days
We take every complaint seriously and work to resolve it as quickly as possible.
Vitaka may update this Privacy Policy from time to time. For significant changes:
Continued use of the platform after a revised policy is published will be considered your acceptance of the updated terms.
Check this page regularly. The date of the most recent update is always shown at the top of the page.
A transparent privacy policy, robust encryption, and full control over your data — that's what sets Vitaka apart.
For players aged 18 and above. Please play responsibly.